TM
Thato M
1 reviews | Active since May 2021
30 Dec 2021, 06:08
Vodacom debt order ****
My contract ended in October and vodacom is still debating my account. I have made a million enquiries with no joy. Please don't take a vodacom contract mtn is the more honest and reliable network.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Dec 2021, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2021, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jan 2022, 10:26 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that our records indicate that you were contacted by our Hello Peter Team and was assisted with your query. Please note that the contract was cancelled successfully and amount debited on the 01-12-2021 was the last installment due. Regards Consumer Website Team
Please note that our records indicate that you were contacted by our Hello Peter Team and was assisted with your query. Please note that the contract was cancelled successfully and amount debited on the 01-12-2021 was the last installment due. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2022, 10:26
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that our records indicate that you were contacted by our Hello Peter Team and was assisted with your query. Please note that the contract was cancelled successfully and amount debited on the 01-12-2021 was the last installment due. Regards Consumer Website Team
Please note that our records indicate that you were contacted by our Hello Peter Team and was assisted with your query. Please note that the contract was cancelled successfully and amount debited on the 01-12-2021 was the last installment due. Regards Consumer Website Team
Best regards,