DD
Dwane D

1 reviews | Active since Jan 2021

01 Mar 2022, 16:28

VODACOM DEBT COLLECTORS NONE EXISTENT SERVICE

I have an account that Vodacom handed over to Vd Venter Majopelo. It has been weeks that I have been trying to make contact with them, with no response to emails, nobody there answers calls either.

So please tell me, how will I ever settle this debt if the attorneys Vodacom chose is next to none existent. I have asked to settle this account directly with Vodacom but I was told no. Every month this account goes further into default at no fault of my own but because Vd Venter Majopelo is unreachable. Have you guys seen the Vd Venter Majopelo reviews on here & google? Absolutely shocking.

Vodacom will unfortunately hear from me every single day until this matter is resolved & with each passing day I will grow more irate.

It is absolutely insane that you would ruin my credit score like this, something I have taken years to rebuild.

I will contact Vodacom every 24 hours until this is resolved.

0
Replies (3)
Vodacom
Vodacom's reply02 Mar 2022, 06:48
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
 
DD
Dwane D's update04 Mar 2022, 10:52
Reviewer Update
Good-Morning

Just one more issue, when dialing legal on *** the voice prompter asks for me to enter my ID number, once this is entered it says that my ID number is invalid. - Meaning I would not be able to speak with anyone in your legal department.

Please assist with this.

Thanks :)
DD
Dwane D's update07 Mar 2022, 18:47
Reviewer Update
Good-Morning

Just one more issue, when dialing legal on ********** the voice prompter asks for me to enter my ID number, once this is entered it says that my ID number is invalid. - Meaning I would not be able to speak with anyone in your legal department.

Please assist with this.

Thanks :)