DR
Dianne R
1 reviews | Active since Aug 2019
14 Jul 2023, 13:25
Vodacom Debt Collectors
It took me posting here to finally get Vodacom's attention and get them to cancel my contract. Now I'm being harrassed by VVM Debt Collectors because of outstanding debt even though my account was paid in full when I cancelled it. They're calling and emailing. I've told them to speak to Vodacom, there is no debt, but it doesn't help. Extremely frustrating!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Jul 2023, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2023, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team