Vodacom Debt Collection

***-7. 2GM MBB 24 Month Top-Up I cancelled this contract on 21 April 2020 - Ref *** I then received a summons from Vodacom advising me there is an outstanding amount on the account. Which I paid in order to settle the account and close it completely. Second Cancellation: 29 April 2021 Ref ***

On 14 August I received another call from Vodacom stating there is STILL and outstanding amount of R106 on the contract after I was previously assured the contract is now closed!!!

Following my call I received a SUMMONS from Vodacom on the 7th of September 2021 per email for the outstanding R106.

Today on the 21st of October I once again received an call from Vodacom Debt Collectors.

How do you settle this with Vodacom if Prepaid department can't access Contract Cancellations and you are just cut off from the Contract Call-Centre when you enter the prepaid number?

Vodacom Cancellations Tel: *** 14Aug2021 – Chante - Vodacom Going to put through to Contracts: Nell On Prepaid Now Nell says Cancelled – April 2021 But outstanding R106

Nondo ***

Initial: 21 April 2020 – bad debt Ref *** Second Cancellation: 29 April 2021 Ref ***

Call from V-Collections - still outstanding