SM
Servesan M
1 reviews | Active since Jun 2010
06 Apr 2020, 14:08
Vodacom Debt
An old account with vodacom was incorrectly marked as being in arrears. I have contacted the customer care department and all they have sent is a letter stating the account is paid up. I require a letter stating the account was marked in arrears was an error.
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Vodacom's replyOfficial
06 Apr 2020, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2020, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team