rR
rbierman R

1 reviews | Active since Oct 2016

03 Oct 2016, 19:38

Vodacom debits money from my account and I don't even have an account with them anymore!!!!!

<p>I cancelled my contract with Vodacom as they were always overcharging me on data and other additional expenses and now I get a debit order of OVER R1200 but I don't even have a cellohone contract with them anymore. I only have a capped 2gig data bundle ****le that lies in my cupboard and don't use. </p> <p> </p> <p>How donyou explain this????</p>

0
Replies (2)
Vodacom
Vodacom's reply04 Oct 2016, 06:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

rR
rbierman R's update04 Oct 2016, 10:50
Reviewer Update

There was no phishing because the ACB is from Vodacom and I get invoices!!!!