RK
Rafique K
1 reviews | Active since Dec 2015
08 May 2024, 14:31
Vodacom debits for contract cancelled
I am still waiting for Dean from Vodacom to refund previous debit orders for Feb and march and sort out clear score missed payment.
He told me all that would be easy to sort out but I have not gotten a refund not has my rating been updated due to Vodacom negligence
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Vodacom's replyOfficial
09 May 2024, 08:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2024, 08:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team