TT
Tarran-Lee Thebus
1 reviews | Active since Jan 2016
29 Jun 2021, 07:39
Vodacom debiting without my permission!!
So after receiving email and SMS confirmations that my contract has been cancelled, nothing has been debited lastmonth, all of a sudden this month R330 is debited?? Vodacom what is going on I want my refund !! You have no right just to debit my account.
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Vodacom's replyOfficial
29 Jun 2021, 11:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jun 2021, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team