Vodacom Debiting R346 for contract of R170.00

Item: Vodacom
Rating: 1
Author: masindi P

<div>I have a data contract with vodacom for R179.00 monthly. For months Vodacom has been charging me R346.00 monthly. I don't know the reason for that. . I have tried calling vodacom but the answering machine keeps telling me that Vodacom Agents can't talk to me as i'm not due for upgrade. Hello Peter van u please help me with this matter</div>

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Replies (1)

Vodacom's replyOfficial

02 Jul 2024, 14:07

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply02 Jul 2024, 14:07

Official