NN
Njabulo N

1 reviews | Active since Aug 2020

28 Feb 2026, 19:35

Vodacom debiting my money without my permission

I had a contract with Vodacom and it came to an end, they did not want to end the contract tgey kept on debiting money from my account. I then wrote here on Hellopeter they reversed my money and agreed to close that contract and that was 2022. Today in 2026 they debited R473.29 without my permission, it declined because of insufficient funds and they telling me it's an outstanding balance from that contract which was terminated on 2022 they want to **** me

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2026, 07:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team