HM
Hendrikus M

1 reviews | Active since Apr 2016

10 May 2022, 09:52

Vodacom Debiting my Account with R3078.86 via Journals - Why???

Vodacom, you debited my account twice on the 28th of April 2022 for no apparent reason. It appears to be journals that was passed as there are no invoices linked to these amount. You debited my account twice with R1539.43, thus R3078.86 in total.

My Acc No is IO577789-9

0
Replies (1)
Vodacom
Vodacom's reply10 May 2022, 11:04
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team