JS
Jurgen S
1 reviews | Active since Mar 2020
15 Apr 2023, 11:44
Vodacom debiting my account for nothing
I have been living abroad for almost a year now and all of a asudden Vodacom has decided to start debiting my account. I have no contracts or any other services with them. I am also unable to get any form of support. They seem quite happy to keep *****ing my money.
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Replies (3)
Vodacom's replyOfficial
15 Apr 2023, 17:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2023, 17:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JS
Jurgen S's updateReviewer Update
18 Apr 2023, 16:06I do not have an account with Vodacom. Yet you keep trying to debit my account. That is what I am trying to report. So what you are saying is that you can't investigate why you are trying to take money out of my account until i give you my Vodacom account details which i don't have??
JS
Jurgen S's update18 Apr 2023, 16:06
Reviewer Update
I do not have an account with Vodacom. Yet you keep trying to debit my account. That is what I am trying to report. So what you are saying is that you can't investigate why you are trying to take money out of my account until i give you my Vodacom account details which i don't have??
JS
Jurgen S's updateReviewer Update
01 May 2023, 13:08The amount you are trying to debit from my account is increasing exponentially each month. I am starting to suspect someone inside your company is trying to ***** my my money. This is ********!!
JS
Jurgen S's update01 May 2023, 13:08
Reviewer Update
The amount you are trying to debit from my account is increasing exponentially each month. I am starting to suspect someone inside your company is trying to ***** my my money. This is ********!!