TN
Thanduxolo N

1 reviews | Active since Jun 2022

05 Jun 2022, 09:00

Vodacom Debiting my Account after they are agreed to cancel my data contract

Sometimes the arrogance of Vodacom is astonishing. Everytime i cancel a contract with them their are issues. After multiple calls to them to cancel my last contract, I found on my bank statements they actually have not honoured my request. This must be some sort of statutory infringement as I am being entered into credit agreement without my consent.

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2022, 10:10
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team