TN
Thanduxolo N
1 reviews | Active since Jun 2022
05 Jun 2022, 09:00
Vodacom Debiting my Account after they are agreed to cancel my data contract
Sometimes the arrogance of Vodacom is astonishing. Everytime i cancel a contract with them their are issues. After multiple calls to them to cancel my last contract, I found on my bank statements they actually have not honoured my request. This must be some sort of statutory infringement as I am being entered into credit agreement without my consent.
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Replies (1)Vodacom's replyOfficial
05 Jun 2022, 10:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2022, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
