1 reviews | Active since May 2017

23 Jun 2021, 11:23

Vodacom debiting money I was not advised about

I was at Southdale branch and requested for two cellphones P40 lite. The consultant advised me that I had to pay R155 for the new sim card. I was therefore advised that Vodacom is going to take R97*2 from my account. To my surprise I was debited R163+R366 which I was not advised about. I am sooo disappointed in Vodacom. I have been too loyal to this brand. I never advise people to take contract cellphones. It's a ****. I will never again.

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2021, 13:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team