1 reviews | Active since Jan 2013
Vodacom Debiting money from my account
To Vodacom.<br> <br> <br> I'm Tumelo van Roos and I don't have a contract or an agreement with Vodacom, but Vodacom debited money (R659.36) off my bank account on 08 April 2015. I went to the bank and they reversed the payment<br> Today (13 May 2015) a lady from Vodacom called (from +***) and asked me to verify my ID number and I refused because I don't have a contract with Vodacom.<br> <br> I only have a prepaid number with Vodacom that I've had for more than 5 years <br> <br> I'm going to say this again Vodacom.<br> I DO NOT HAVE A CONTRACT WITH YOU !!! STOP DEBITING MONEY OFF MY ACCOUNT !!!!!!<br> I did not sign any document that gives you permission to take money from me.<br> Please investigate this matter because it is really ****ing me off !!!!!<br> <br> <br> Kind Regards<br> Tumelo van Roos
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Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom has not contacted me reagrading this issue. I tried calling the forenscics department and i cant ahold of them. I did a credit check on 28 October 2016 and it shows that I owe Vodacom R13 265.00. and this has affected my credit score.
I'm still waiting on the legal\forenscics department to send me that letter confirming that the account opened was ********** .
Clearly vodacom didnt update that the account opened with my details was ********** and it is affecting my life.
Vodacom Forenscics\legal contact me on ********** and ********** so this issue can be resolved !!!!!!!!
I'm going to take legal action against Vodacom if I dont get a response or the lettter I requested !!!!
Vodacom has not contacted me reagrading this issue. I tried calling the forenscics department and i cant ahold of them. I did a credit check on 28 October 2016 and it shows that I owe Vodacom R13 265.00. and this has affected my credit score.
I'm still waiting on the legal\forenscics department to send me that letter confirming that the account opened was ********** .
Clearly vodacom didnt update that the account opened with my details was ********** and it is affecting my life.
Vodacom Forenscics\legal contact me on ********** and ********** so this issue can be resolved !!!!!!!!
I'm going to take legal action against Vodacom if I dont get a response or the lettter I requested !!!!