VODACOM DEBITING ME FOR 4 MONTHS AFTER CANCELLATIO

Contract taken in 2012 which should have lapsed in November 2014. I went to the branch in November after the last debit if the contract has lapsed, I was told the contracts normally auto-lapse. <br> To my amaze when I contacted Vodacom Contracts in December I were told the contract is still active because I did not advise that I wanted to cancel nor request an upgrade.<br> I then requested a Maemo from the cancellations department to cancel the contract who advised the best he could do was to cancel it effective end of December.<br> Its been 4 months now and the I am being debited every month and when I phone today Accounts tells me they cannot find any cancellation but instead there is an upgrade on my account for which was done today. <br> I told her I know nothing about this ***** that is happening between Vodacom all I want is for my account to be cancelled effective December as was agreed with Maemo and for my monies debited to be reversed. <br> I have been on the line with Vodacom for over 60mins being put from one department to another, 5 in total, repeating the same and them repeating the same thing. at 15h20 I am told managers have all left work hence no means to escalate my complaint.