CB
Christoline B
1 reviews | Active since Apr 2018
29 Aug 2023, 07:28
Vodacom debiting account of church monthly in error and still has not stopped after many requests
Why is Vodacom sill debiting the account of the church when 2 people already went in to try and rectify this and stop the incorrect debits??
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Aug 2023, 07:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply29 Aug 2023, 07:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CB
Christoline B's updateReviewer Update
04 Sept 2023, 17:00Why is this on hold due to the letter of executorship which takes months with the masters. So Vodacom will continue to debit the account of the church in error?
CB
Christoline B's update04 Sept 2023, 17:00
Reviewer Update
Why is this on hold due to the letter of executorship which takes months with the masters. So Vodacom will continue to debit the account of the church in error?