1 reviews | Active since Sept 2024
Vodacom debit orders are a debt for life.
Our company had debit orders referenced to Vodacom. We called the helpline to find out what it was but could get no further through the computerised answering machine without a cellphone number. We were subsequently handed over to HPD Attorneys. We decided to pay in full and close the debit order rather than try and make head or tail of what it was for. Got confirmation of receipt and a reference number. Then in August 2024 we were handed over again to Saya recoveries! No matter how much explaining and proof of payment and correspondence, we are still on the recoveries debt list! Be very careful when authorising a Vodacom debit order, it will go on for infinity without service and may end up with your debt record being downgraded.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
