JJ
Jennifer J
1 reviews | Active since Jan 2019
13 Feb 2019, 07:41
VODACOM DEBIT ORDERS
So about two weeks or so ago I posted on how Vodacom deducts debit orders from their customers like they please. A consulatant contacted me last week Tuesday, checks through my account but cannot find anywhere on my account authority that I requested a change on the debit order date. He mentions it will be escalated. Been over a week now and not a peep from VODACOM. So this is how they treat their customers!!! No worries contracts are due for cancellation shortly and guaranteed I will cancel ALL my current contracts with Vodacom and I will NEVER recommend VODACOM to anyone I know. THANKS VODACOM FOR NOTHING!!!!.
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Replies (2)Vodacom's replyOfficial
13 Feb 2019, 08:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Feb 2019, 08:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JJ
Jennifer J's updateReviewer Update
13 Feb 2019, 14:07A consultant already called me. I dont want to speak to a consultant. I want a person higher to contact me. If a consultant calls me I will hang up as I am NOT getting anywhere with your consultants
JJ
Jennifer J's update13 Feb 2019, 14:07
Reviewer Update
A consultant already called me. I dont want to speak to a consultant. I want a person higher to contact me. If a consultant calls me I will hang up as I am NOT getting anywhere with your consultants
