1 reviews | Active since Dec 2017
Vodacom - Debit order theft via subscriptions services
Dearest Vodacom.
Please explain to me why some random third party subscription service, can just randomly subscribe me to their ********** activity, without you actually sending a SMS or email verifying that I am the one initiating? Some ********** third party subscribes me without my consent and therefore get added onto my bill and get debit order access to my banking account. The fact that you have zero checks and balance for this ********** activity freaks me out. Please explain to me why I should let you keep your debit order privilege if you are going to abuse it/let third parties abuse it?
Who should I lay the ******** charges against? You or the third party?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
