1 reviews | Active since Aug 2014
Vodacom Debit Order Mess
I have just called the call centre to find out why my debt order wasn't logged or done and to find out when it would be.
Needless to say I wasn't assisted with any of that, I fail to understand why I the customer should run after Vodacom for Vodacom to take the money owed to them, then get threaten by Vodacom about a R100 fine if I don't.
All I got was the complaints dept e-mail address, that never gets back.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team