Vodacom - debit order issues

<p>Vodacom's excuse for reverting my debit order to an old unused account is that they moved onto a new system and lost my new account information that had been debited 3 months consecutively. I phoned to complain and rectify the issue. After much discussion and holding on and being transferred from one call centre agent to another I was given the "Vodacom Promise" that all was sorted, that their debit order would go off the correct account. </p> <p> </p> <p>It didn't, once again the Vodacom Promise has failed to deliver.</p> <p> </p> <p>Why do we pay such exorbitant prices to these cellular "service" providers, when we continually get shafted by them? Our choices are no longer limited people, do yourselves a favour, cancel your Vodacom contract and go somewhere else. Somewhere that's also red but new and shiny with cheaper options and that doesn't force you into a contract.</p> <p> </p> <p>@william_bendall #Vodacom</p>