1 reviews | Active since May 2016

03 Jul 2019, 11:25

VODACOM DEBIT ORDER AGREEMENT

MY DEBIT ORDER IS FOR THE LAST DAY OF EACH MONTH NOW THEY PUT IT THROUGH ON THE 28TH WITH NO FUNDS AVAILABLE AND I HAVE TO PAY R61 FOR THAT NOT GOING THROUGH. THEY ARE NOT KEEPING TO THE CONTRACT I SIGNED WITH THEM AND NO I MUST PAY FOR IT!!!!!!

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Replies (2)
Vodacom
Vodacom's reply04 Jul 2019, 08:27
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply09 Jul 2019, 14:21
Official
Good day Sandra

We have tried to contact you on several occassions but were unsuccessful. Please contact 082 135 for further assistance