M
Murewa

1 reviews | Active since Mar 2023

28 Jul 2025, 02:08

Vodacom debit order *****

My cellphone contract ended june 2025, i called in may to cancel as its advised to call a month prior no one helped. Its july and i am still going to be debited for s contract that ended in June 2025. At this rate best is to log a complaint of ***** and have the matter dealt with legally! This is so upsetting i need my refund and vodacom to stop *****ing from me and debiting my account!

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Replies (1)
Vodacom
Vodacom's reply28 Jul 2025, 08:14
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team