Vodacom debit order

Dear Vodacom, kindly note that Capitec said you should submit my debit order again. My main number is ***. The Capitec lady could not give a clear answer as to why my debit order was processed previously except for April 2024. The only thing that made sense from what she said was that Vodacom should submit an new debit order mandate that should be approved. Please call me back ASAP.