Vodacom Debit me but I have no Vodacom products.

My account has recently been debited 3 times by Vodacom. The amounts vary from 200, then 400 to 600. I have no vodacom products. I waited in a queue for 30 - 40 min to resolve this situation only to be told that i need to go to a police station, get an affidavit, come back with my ID and the affidavit, sign stuff etc, and then they will send that to their ***** department. I do not have any vodacom products, go check your history Vodacom. And trying to call and speak to a human is impossible. Im shocked that this is how a company like vodacom does business. Someone needs to call me and sort this out.