MJ
Martin J

1 reviews | Active since Aug 2013

25 May 2016, 07:03

Vodacom debit after the number has been ported

<p>My Vodacom contract expired on the 29th April 2016, after which i had the number ported to MTN. Vodacom debited my account on the 24 May 2016 with R1050.39. My vodacom account has never been this high in the 15 years that I have been with them. Now trying to call the call centre you need to enter a valid vodacom cell number, which I no longer have, so guess what, I cannot get though to speak to someone. I had my bank reverse the debit order.</p>

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Replies (1)
Vodacom
Vodacom's reply25 May 2016, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Please note that a consultant will make contact with you in due course to help with your query. Regards, Vodacom Consumer Website Team