RP
Regina P
1 reviews | Active since Feb 2026
26 Mar 2026, 08:13
Vodacom debit !!!
Good day About a month ago U complain about my contract that was cancelled 2 years ago and vodacom that trying to force debits on my bankacc...yes the matter was solved but there was a outstanding amount of R1300...that I must pay....ive contacted vodacom to arrange for downpayment ....they accepted over 7 months....ive paid on the 2nd of march in there Fnb acc with the correct Ref nr.....AGAIN THEY DEBIT MY ACC ON THE 25TH OF MARCH!!!! WITH R257!!!!!!!....NOW WHAT!!!...Who is going to pay the penalties if R115 .......
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Replies (2)
Vodacom's replyOfficial
26 Mar 2026, 12:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that your query is being attended to and a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2026, 12:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that your query is being attended to and a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Mar 2026, 14:06 Good day Regina,
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization. We were still unable to reach you on the provided contact number.
Our records indicate that you have interacted with our colleague under reference number EC-28VS-2JINPG, and you were advised to reach out to our Subscriber Collection Team for further assistance.
Regards,
Consumer Website Team
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization. We were still unable to reach you on the provided contact number.
Our records indicate that you have interacted with our colleague under reference number EC-28VS-2JINPG, and you were advised to reach out to our Subscriber Collection Team for further assistance.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply30 Mar 2026, 14:06
Official
Good day Regina,
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization. We were still unable to reach you on the provided contact number.
Our records indicate that you have interacted with our colleague under reference number EC-28VS-2JINPG, and you were advised to reach out to our Subscriber Collection Team for further assistance.
Regards,
Consumer Website Team
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization. We were still unable to reach you on the provided contact number.
Our records indicate that you have interacted with our colleague under reference number EC-28VS-2JINPG, and you were advised to reach out to our Subscriber Collection Team for further assistance.
Regards,
Consumer Website Team
Best regards,