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rob M

1 reviews | Active since Mar 2022

10 Jan 2024, 15:58

Vodacom - Dealer - Nelson Mandela Store - Sandton,

Vodacom - Dealer - Nelson Mandela Store - Sandton,

worst experience I have ever had with a service provider for a business contract. I was trying over 2x weeks to get a contract done with Neo and Nadine - they are absolut not competent in the business field, not knowing their own products and an absolut horror in processing the contract. Salami tactic over 2x weeks - this includes an *********** back office support from their dealers support at Vodacom !

I finally gave up - MTN took 3x days - sorry, but this is zero stars!!!

I really hope that somebody from Vodacom Dealer/ Shop sales follows up on this with me!

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2024, 08:36
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team