rM
rob M
1 reviews | Active since Mar 2022
10 Jan 2024, 15:58
Vodacom - Dealer - Nelson Mandela Store - Sandton,
Vodacom - Dealer - Nelson Mandela Store - Sandton,
worst experience I have ever had with a service provider for a business contract. I was trying over 2x weeks to get a contract done with Neo and Nadine - they are absolut not competent in the business field, not knowing their own products and an absolut horror in processing the contract. Salami tactic over 2x weeks - this includes an *********** back office support from their dealers support at Vodacom !
I finally gave up - MTN took 3x days - sorry, but this is zero stars!!!
I really hope that somebody from Vodacom Dealer/ Shop sales follows up on this with me!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jan 2024, 08:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jan 2024, 08:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
