1 reviews | Active since Mar 2017
Vodacom deal negotiations
<p>15 Feb I spoke to a consultant Mondli to change my vodacom contact which was due. I am going on pension and he made a special pensioner package deal for me....... R200 = 350 airtime minutes and 2 Gig data. I explained to him several times that I am interested in the DATA as I use a lot of data end not so much airtime.</p> <p>Nedless to say that when the deal came through I only got R200 airtime... I have been battling since the beginning of March to set this straight.</p> <p> </p> <p>Please how can I solve this... I spoke to numerous operators at Vodacom and they keep on telling me they are escalating this and still no joy. They do not put me through to their supervisors what am I to do. please assist...</p> <p> </p> <p>Corrie van Niekerk</p> <p> ********** 358</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
