JH
Joe H
1 reviews | Active since Aug 2011
08 May 2023, 08:12
Vodacom dead in the water.
Vodacom signal strength has gotten to a point now where we just dont have any signal anymore. We don't loadshed here much. Maybe once a day. But the vodacom signal is always bad to non existent here these days.
I have 4 sim cards with vodacom and a couple of sim cards with mtn and I can tell you the only thing stopping me from going mtn all the way is my existing contracts with vodacom.
But I need some help. Is it possible for mtn to take over my contracts?
I dobt see a resolution for this issue. People in my neighborhood have been complInong to vodacom for months now.
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Replies (2)
Vodacom's replyOfficial
08 May 2023, 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2023, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
JH
Joe H's updateReviewer Update
08 May 2023, 10:09Just email corrispond with me please. I dont want to alter settings on my phone to compensate for weak signal strength due to vodacom issues. My phone is capable of 5G. And I would hate to have to run it on settings where I can't make use of the best possible connection I can get.
JH
Joe H's update08 May 2023, 10:09
Reviewer Update
Just email corrispond with me please. I dont want to alter settings on my phone to compensate for weak signal strength due to vodacom issues. My phone is capable of 5G. And I would hate to have to run it on settings where I can't make use of the best possible connection I can get.