JG
Jenni G
1 reviews | Active since Jun 2017
22 Mar 2022, 11:15
Vodacom: dead-end service Part 2
Customer service with ticket number EC-1E3G-3QJZOZ was closed with the query unattended to.
So much for customer service.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Mar 2022, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Mar 2022, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JG
Jenni G's updateReviewer Update
25 Mar 2022, 08:16Vodacom, as per your instruction I have obtained a job-number:***7. This is the third time in 3 months that a phone obtained on the 19 December 2021 has gone in for repairs.
Looking forward to a different and positive response.
Looking forward to a different and positive response.
JG
Jenni G's update25 Mar 2022, 08:16
Reviewer Update
Vodacom, as per your instruction I have obtained a job-number:***7. This is the third time in 3 months that a phone obtained on the 19 December 2021 has gone in for repairs.
Looking forward to a different and positive response.
Looking forward to a different and positive response.
JG
Jenni G's updateReviewer Update
25 Mar 2022, 12:52Thank you.
JG
Jenni G's update25 Mar 2022, 12:52
Reviewer Update
Thank you.