CC
Calvin C
1 reviews | Active since Sept 2020
21 Sept 2021, 15:03
Vodacom
I am extremely upset with Vodacom and shocked with their service.......
I had a contract with Vodacom and once the contract was paid up i was sent my paid up letter stating my account would be closed and was paid in full. this was last year on the 10th of September 2020 fast forward to today the 21st of September 2021 I am applying for vehicle finance and i did not get approved due to the fact I owe Vodacom money. even though the account was already paid and supposedly closed as per Vodacom's paid up letter.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
22 Sept 2021, 06:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CC
Calvin C's updateReviewer Update
22 Sept 2021, 07:40Can you please advise when the request was sent? this is not good enough. this was meant to be updated with the credit bureaus last year and now it has affected me as I can not get approved for vehicle finance and I need the vehicle to get to work and make a livelihood.
I am extremely upset with Vodacom
I am extremely upset with Vodacom
CC
Calvin C's update22 Sept 2021, 07:40
Reviewer Update
Can you please advise when the request was sent? this is not good enough. this was meant to be updated with the credit bureaus last year and now it has affected me as I can not get approved for vehicle finance and I need the vehicle to get to work and make a livelihood.
I am extremely upset with Vodacom
I am extremely upset with Vodacom