TN
Tamsyn N
1 reviews | Active since Dec 2022
01 Feb 2023, 08:00
Vodacom
a year ago i got a black Friday deal with vodacom scottsburg, it was r199 for two years.. The first few months the debit orders were correct, thereafter they started deducted r310 or more. Today on the 1st of feb they deducted r789.05. I called in and queried it no one amended or adjusted it. The closest branch to me is vodacom south coast mall , however they keep referring me to accounts and they refused to help me in store. This has been going on for months and i am tired of dealing with people who are easy to sign up contracts but cannot help when there's an issue. This isn't a contract i signed
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Feb 2023, 08:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2023, 08:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
