MP
Mariette P
1 reviews | Active since Jun 2020
16 Jun 2020, 05:18
Vodacom
Friday 5 June i upgrade.18:00 i left shop with phone. Busy putting numbers on amd then the phone makes stripes through the scean and it went black i leave thw phone.next moring back vodacom shop Sorry we cant replace it it must ne send.away.for teg check Its a new iphone not even 2 hours old Vodacom alway promise you phone brake within 7 days we replace it My phone was sent away 6 June no update nothing I sit with new contract but that works already but no phone I phone today sorry they offline no one phones me back for any update Please help not supose to.work like that get new phone contract it broke they just pull their shoulders Oeps Vodacom shop secunda mall Mpumalanga
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Replies (1)Vodacom's replyOfficial
16 Jun 2020, 09:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jun 2020, 09:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
