1 reviews | Active since Sept 2016

28 Sept 2016, 08:49

Vodacom ****************

<p>I have been an existing customer with Vodacom, for 20 years. I have been consistent in paying my bills without any issues. This month I got a bill for R7000.00 from Vodacom. They money was just taken out of my account. Bare in mind, my constant and consistent account is usually between R1600-R2000. And without warning, I got a bill for R7000.00. It is totally unjust, and there is absolutely no way my account is accurate this month. It is complete day light ******* and I refuse to pay that amount. Should Vodacom not reduce this bill, I will move my account and I will change service providers immediately. </p>

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Replies (1)
Vodacom
Vodacom's reply28 Sept 2016, 08:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team