AM
Ayanda M

1 reviews | Active since May 2019

23 May 2019, 20:57

Vodacom ****************!!

I cannot believe how easy it is for us to “buy” advance data on Vodacom!. Never mind having to literally type in *111# and choose all the different options before you are given the option of buying airtime or data advance. Now it’s as easy as pressing continue when you are on free Facebook mode trying to access an outside link!

It’s completely insecure! I’m now indebted to Vodacom for R36 for 250 mb which I am to use within the next 4 hours! Mind you I already have data on my phone! It’s ****** ****************!! It should never ever be that easy to “buy” airtime or data advance seriously!!

little things like this make me want to seriously consider a different network!! I’m highly disappointed!! Options like buying advance airtime should be more advance than this! I mean I could pocket dial myself into a R100 airtime debt at this rate!!!

0
Replies (2)
Vodacom
Vodacom's reply24 May 2019, 06:42
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply24 May 2019, 08:59
Official
 Dear Ayanda 

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced. 

Have a great day further. 

Vodacom Consumer Website Team