1 reviews | Active since Jul 2010
Vodacom ****************
<p>This morning a vodacom consultant called me to tell me my account was in arrears. She argues I must pay for a ********** upgrade that Vodacom itself has proven to be indeed ********** and sent communication to that effect. I cannot understand why two department of the same company are at odds with oeach other. If the ***** dept says it was a ***** and collections says i must pay, is that not an anomaly? Why must I pay for a ********** transaction that your systems failed to stop? i will only pay for the othe contracts not the ********** one. Can someone please do their job!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
