Vodacom daylight *******- bad sales tricks

I have been a royal customer for years. Now, may I please have someone explain to me why I was sold a product that the company was phasing out and for the the past 4 months am being charged for for it. Is that not broad daylight *******? What happened to consumer protection rights?

I called your upgrade customer care line 3 days ago, your agent Gift N.. mentioned that the issue will be escalated and I will get a call. Till now dololo! - nothing nje!

So what - should I still be milked? I am very extremely disappointed with this. 😡