Vodacom Daylight ******* and Misleading Advice

Vodacom is the worst provider. They are quick to take your money but when you have a query, nobody is available or don't know what to do. I wanted to upgrade my prepaid number to a contract, the agent went wild and chose a package he could make big commission on, talking so fast and being so charming. I said I don't know what's going on all I want is a contract, cheap, and allows me to make calls. I ended up with an additional phone and SIM contract. The allocated SIM didn't even reach me. I am now held liable for a contract I did not want, I sit with an unopened second phone I don't want or need and a VIP contract making the agent rich! Vodacom, I have been calling daily for 3 weeks now. Funny how your lines always cut out when a client has a complaint. Nobody ever gets back to me, and I will not pay for something I did not want. Your agent can collect his second phone and take responsibility. The agent was misleading and did not bare my request and best interest at heart. Vodacom only takes careful of their own pockets. Daylight *******!! Come fetch your phone I did not want!!!!!