MN
Mzolisi N
1 reviews | Active since Mar 2018
07 May 2024, 23:39
Vodacom daylight *******
Finally received a call back from Vodacom thanks to Hollopeter, even after the call Vodacom ended up sending me to an ISP I don't have a contract with. They just refuse to take accountability for their error, I'm now stuck with a fiber line with a speed I never asked for worse they sent me a bill of R2348.11 for a R599 fiber line with no breakdown to show how they got there. I regret ever subscribing to this ***** of a company.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
08 May 2024, 08:05 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 May 2024, 08:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MN
Mzolisi N's updateReviewer Update
09 May 2024, 20:35How much will it cost me to cancel my subscription...!?
MN
Mzolisi N's update09 May 2024, 20:35
Reviewer Update
How much will it cost me to cancel my subscription...!?
