MN
Mzolisi N

1 reviews | Active since Mar 2018

07 May 2024, 23:39

Vodacom daylight *******

Finally received a call back from Vodacom thanks to Hollopeter, even after the call Vodacom ended up sending me to an ISP I don't have a contract with. They just refuse to take accountability for their error, I'm now stuck with a fiber line with a speed I never asked for worse they sent me a bill of R2348.11 for a R599 fiber line with no breakdown to show how they got there. I regret ever subscribing to this ***** of a company.

0
Replies (2)
Vodacom
Vodacom's reply08 May 2024, 08:05
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
 
MN
Mzolisi N's update09 May 2024, 20:35
Reviewer Update
How much will it cost me to cancel my subscription...!?