Vodacom Day light ******* and incompetency

<p>Vodacom is really billing to the next level. There has been charges billed on my account for devices I do not even own. They have apparently now also instituted double billing when upgrades are done. I was at Tiger valley store to lay a complaint and to date now feedback. When I followed up today, I was advised the case is closed because I didn't send documents which I was not even aware I had to send. Vodacom should be taken to the ombusman or some sort of tribunal to be audited as they are ripping users off. Let's not tall about trying to get info, then you are shunted from pillar to post. </p>