MM
Mildred M

1 reviews | Active since Jul 2018

29 Jul 2018, 16:22

Vodacom day light ******s

Vodacom is full of SH?T. They don't notify their customers when data is finished. A person ends up using their entire airtime. This occurred for the past five days. When I eventually called the call center they told me SMS notifications are a curtasy. One customer gone, am leaving Vodacom after 10years.

0
Replies (2)
Vodacom
Vodacom's reply29 Jul 2018, 17:30
Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Aug 2018, 14:09
Official

Good Day

Kindly note that we have mailed you for further assistance.

Regards

Dominic