JF
Johann F
1 reviews | Active since Feb 2020
30 May 2020, 20:53
Vodacom day light ******s
For many years I have had good service from Vodacom, for two months my data his age got inflated by 1000’s, a small credit was given the one month but the next that credit was added to that months bill. If you want a mobile provider who doesn’t ***** your data, inflate yoUr pricing and do not allow you to dispute your bills stay away from Vodacom. I am just hitting closed doors and now I need to take legal action to fight them. I luckily pay a monthly service fee to have legal protection.
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Replies (2)
Vodacom's replyOfficial
31 May 2020, 12:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 May 2020, 12:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JF
Johann F's updateReviewer Update
15 Jun 2020, 14:51Good day
I do not have a consultant name and you can’t get through to your call center.
I need someone to contact me to discuss the problem I have been receiving.
For a period of 2 months my data was insane and I have not paid it until I have someone that can actually assist me.
The monthly rates have been paid just not the disputed amount.
I do not have a consultant name and you can’t get through to your call center.
I need someone to contact me to discuss the problem I have been receiving.
For a period of 2 months my data was insane and I have not paid it until I have someone that can actually assist me.
The monthly rates have been paid just not the disputed amount.
JF
Johann F's update15 Jun 2020, 14:51
Reviewer Update
Good day
I do not have a consultant name and you can’t get through to your call center.
I need someone to contact me to discuss the problem I have been receiving.
For a period of 2 months my data was insane and I have not paid it until I have someone that can actually assist me.
The monthly rates have been paid just not the disputed amount.
I do not have a consultant name and you can’t get through to your call center.
I need someone to contact me to discuss the problem I have been receiving.
For a period of 2 months my data was insane and I have not paid it until I have someone that can actually assist me.
The monthly rates have been paid just not the disputed amount.