NM
Nobubele M
1 reviews | Active since Aug 2022
10 Aug 2022, 09:57
Vodacom Date
Vodacom data is pathetic, my almost 3G was depleted within an hour this morning just watching 3 Facebook videos and WhatsApp. My wifi router with 20 Gigs that I get from my work was depleted within 5 days. I need this data urgently back I will not accept because there’s no value.
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Replies (2)
Vodacom's replyOfficial
10 Aug 2022, 10:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Aug 2022, 10:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Aug 2022, 14:07Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Social Media department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Aug 2022, 14:07
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Social Media department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,