ZG
Zukisa G

1 reviews | Active since Jul 2019

04 Jul 2019, 13:30

Vodacom Data usage even when router is off

For the past 3.5 months I have been complaining about disappearing data on my Vodacom data line. Everytime I call Vodacom they logging a call with a département that deals with the matter and will get feedback in 48hrs. Last one was 2nd June to date still waiting for 48hrs to get feedback already lost 0.45GB data since 1st July. The router has not been switched on still but manages to use data.

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Replies (1)
Vodacom
Vodacom's reply05 Jul 2019, 08:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team