Vodacom - DATA *****

Case 1: I bought 5gb X 2 package last month and only received 5gb, called call center three times, 1st time I was told no there is no promotion, 2nd time I was told the other 5gb is for night owl, which I still do not have, 3rd time I was told "they did load the other 5gb and I just used them up, but because I was given incorrect information they will compensate me with a 2gb"

Case 2: I bought 10gb on 8th Aug, and on 20th Aug i checked there's 6gb left, then on 21st evening, i receive a SMS saying my data ran out. I checked my phone's data usage and only about 200mb was used.

I'm paying this overpriced data service, only because Vodacom cannot install the fiber I app**** for, over 2 weeks already, and there is no confirmation or cer*****y there either.

Been a loyal customer with Vodacom for 17 years, this is heartbreaking and disappointing.

I wish Vodacom can fix their issues ... ********** 961