1 reviews | Active since Dec 2023
VODACOM DATA THEFT AND THE WORST CALL CENTRE IN SA
Just another Vodacom disappearing saga with call-centre staff that try and gaslight you into thinking that your phone going through 2gig of data in under 10 min on multiple recharges is somehow you not being responsible with data. Special shoutout to Team "Leader" Rose Khoza who was nowhere to be found at 3pm by her poor staff who actually has no idea who she is or where she is. When I called again, because in total I have used 8gig of data in 1 day doing exactly what I normally do on every other day (when I am not using 8 gig of data), when an absolute monster answered the phone. The attitude on that thing makes me wonder how proud the parents of these staff people must be, to say to the customer that you're putting down the phone because the client is not listening, when in fact, you're just *********** and don't know how to say " I don't actually know what the hell is going on, but I want to get paid" is dazzling. Vodacom is a loser company, with loser staff and a breeding ground for the pandemic that is shoking, lazy, arrogant customer service in South Africa. Sitholizwe Mdlalose, you went to Harvard and this is the best you can do? What a ******* excuse for a company. Cannot wait to sim-swap and be done with this company that has blatantly ****** its customers for years. And that call centre sounds like an absolute ****-show, I'm sure the pits of hell is more organised than a bunch of screaming staff members who have zero assistance, but 100% attitude to offer. Good riddance.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
