1 reviews | Active since Jul 2013
Vodacom Data Theft
Morning
I suppose my problem has now been solved by giving me 2GB , "AS good Gesture" by Sms on a complete different cell number than the number referred to above during our telephone conversation!
Just have a look at my "Good Gesture to Vodacom EVERY MONTH! (Just on data on my router alone!!) Vodacom took the following away:
Dec 2019 -12GB Nov 2019 - 20GB Jan 2020 - 39GB Feb 2020 - 19GB March 2020 - 20GB April 2020 - 19.51 GB TOTAL PAID FOR AND BEEN TAKEN AWAY: 129.51GB!!!!!! And Vodacom gave me only 2GB as a good gesture Yesterday!! Vodacom, please take your 2 GB Data and stick it up your ****!! Take it away and I'll rather go without Data than be humiliated by giving me 2GB of data!!
I do not have an Office 365 program, do not use ITunes, Youtube etc etc, as al my automatic downloads on my PC is blocked and can only be updated on request!!
Vodacom obviously did not read and respond to my original e-mail! This matter has been reported to HelloPeter previously and it will be forwarded to HelloPeter again as this is total utter theft of data been paid for!!
As stated previously, I'll continue with my contract for one year instead of two years, because Vodacom is in breach of the contract as after one year, at the rate Vodacom is *****ing my Data, I would have paid for one year's data and Vodacom has effectively been taken away another years paid for data, as Vodacom takes away, on average, 62% of my data every month!
Please convey this message to your top Management! How de Fu...ck do I buy a bottle of Coke but did not use it in the first month and the second month the shop where I bought it from, takes it back?????
Regards jvz
I explained to your consulted that none of my equipment (2 x Cell phone and/or PC) can update automatically! Why did any data not disappear the previous month? Why did data disappear on 10 April 2020 (6GB) 10-13 April 7GB, 13-15 April 7GB, 15-17 April 3GB, 17-20 April 1.5GB, 20-21 April a normal use of less than 1GB per day!! How can 20GB disappear in 10 days and then suddenly everything returns to normal???? IMPOSSIBLE, because why did this not happen previously?
All I asked for is to give me back my data been paid for and not been used in the past, only until the end of the month when my new data will be loaded.
I explained to your consulted that none of my equipment (2 x Cell phone and/or PC) can update automatically! Why did any data not disappear the previous month? Why did data disappear on 10 April 2020 (6GB) 10-13 April 7GB, 13-15 April 7GB, 15-17 April 3GB, 17-20 April 1.5GB, 20-21 April a normal use of less than 1GB per day!! How can 20GB disappear in 10 days and then suddenly everything returns to normal???? IMPOSSIBLE, because why did this not happen previously?
All I asked for is to give me back my data been paid for and not been used in the past, only until the end of the month when my new data will be loaded.