1 reviews | Active since Jan 2016
Vodacom Data Store Tygervalley customer service stinks
<p>I was at the Tygervalley Data Shop yesterday. I stood there for 20 minutes before somebody actually acknowledged me. There were 7 employees and only 3 were with a client. Eventually I handed in my Vodacom tablet to be reset. I got home and had to re-enter my gmail adress. I still cannot get into my tablet. I phoned them about the problem today and I was told to take the tablet in again. As I complained about the bad service yesterday, I was told (very arrogantly) that they are a shop and not a call centre. </p> <p>I refuse to ever go back to a place with such a lack of respect for their clients.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
